# CORVID-19 UPDATE - DISPATCHING YOUR ORDERS 

We are dispatching as normal via Royal Mail & Parcelforce.

All orders placed before 11.30am will be processed and dispatched on the sameday (excluding the weekends).

All orders placed after 11.30am will be processed (stock allocated to your order) but not dispatched until the following day (excluding the weekends).

In either case you will receive an email confirming your order has left us.

Orders dispatched via Parcelforce (waste disposers) - you will receive tracking details

Orders dispatched via Royal Mail (spares & accessories) - 2 to 3 day service (see below). 

We are working hard as possible to deliver your order on-time - and we can guarantee dispatch from us in the time-scale above. 

However, although the vast majority of parcels are arriving on-time - some local Royal mail depots are experiencing high volumes, staff shortages and extra safety measures - so some orders may experience a delay in delivery (sometimes 7 to 10 working days).

We thank you in advance for your understanding.

Please stay safe and well.

 Delivery of Waste Disposers  

Most items are IN STOCK AND READY FOR RAPID DISPATCH.  Stock levels are displayed in real-time.

Our delivery service is via Parcelforce.  When your order is dispatched - we will send an email containing your parcel's tracking information.

By entering your mobile telephone number during the checkout process - you will be able to receive updates and interact via SMS messaging.

Due to restrictions to warranty issues and logistics we are unable to supply some areas including the Republic of Ireland & Northern Ireland, also Isle of Man, Isle of Scilly, Channel Islands, Northern Ireland & Scottish Islands.

 Delivery of Accessories / Spares  

All accessories are dispatched via Royal Mail.  

Price £1.95

Accessories ordered with a Waste Disposer will not incur an extra charge.

 Example  - Waste Disposer + Accessory (any number) = £6.95 (UK Mainland).